Speaker: Felix Wrobel

Felix Wrobel

Ergo Group

Felix is working for the Innovation & Digital Transformation Department at Ergo. In his role as Account Manager, he is responsible for the B2B Technology Sales (especially digital assistants, such as Phonebots) to external customers. His focus is to cooperate with you to select the best use cases for digital assistants for your customer service to increase user experiences, support your customer service agents and save costs.

Represented in the following tracks at the Service Summit:

• 2023 MASTERCLASSES: Artificial voices - The World of Voicebots