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4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Markus Ring

Markus Ring

Markus Ring

Salesforce

Markus Ring has been working in the software industry for many years with a focus on customer experience and digital transformation with the customer at the center. As part of the Salesforce Service Cloud team, he is responsible for the Travel, Transport, Logistic, Utilities and TIC (Testing, Inspection & Certification) areas in the Enterprise segment. Markus has a Contact Center and Customer Service background and presents the Masterclass 'Automation and high customer satisfaction don't have to be a contradiction'.

Represented in the following tracks at the Service Summit:

  • 2022 MASTERCLASSES: Automatization and high customer satisfaction do not have to be contradicting
    YouTube video thumbnail

Markus Ring and many more register for the Service Summit now!

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