19th & 20th November 2025 in Hamburg
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Irfan Ali

Irfan Ali

Irfan Ali

Bosch Service Solutions

Irfan Ali, Director - Digital, Automation & Innovation at Bosch Service Solutions, already has over 18 years of cross-functional experience in helping companies design, deploy and execute RPA, cognitive, AI and digital programs to improve customer experience and maximize ROI across Finance, HR, Procurement and Customer Service. With his extensive expertise, he helps clients create exceptional customer experiences through the optimal combination of people, technology, and processes.

Represented in the following tracks at the Service Summit:

  • 2022 MAIN STAGE: Customer Service – Voicebots create a new user experience and customer proximity


Irfan Ali and many more register for the Service Summit now!

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