Inken März

Inken März

Sales Summit Moderation

Represented in the following tracks at the Service Summit:

• 2024 MAIN STAGE: Service Summit Main Stage Speaker Awards Prizegiving
• 2024 MAIN STAGE: Unlock ‚Maintenance-Repair-Overhaul Data‘: Driving Value for Airline Customers
• 2024 MAIN STAGE: Keynote in Vorbereitung
  
• 2024 MAIN STAGE: Customer Service - a balance between automation and personalisation
  
• 2024 MAIN STAGE: Service Summit Main Stage Speaker Awards Prizegiving
• 2024 MAIN STAGE: Employee satisfaction as a key factor for customer satisfaction
• 2024 MAIN STAGE: Customer proximity in the digital age: how much self-service and automation can our customers tolerate?
  
• 2024 MAIN STAGE: Service Summit Startup Awards
• 2024 MAIN STAGE: A story of falling down and getting up again - Why the S.OLIVER GROUP had to rethink its customer service and how it wants to win back what it has lost
• 2024 MAIN STAGE: Main Stage Speaker Awards Ceremony
• 2024 MAIN STAGE: Partner or just a customer? - "The secret of a perfect customer relationship"
  
• 2024 MAIN STAGE: Social selling in B2B in an easy way
  
• 2024 MAIN STAGE: The power of collaboration: success factors for synergy between marketing and sales
  
• 2024 MAIN STAGE: Fireside Chat: War for Talent
  
• 2024 MAIN STAGE: Key account management in transition
  
• 2024 MAIN STAGE: Opening
• 2024 MAIN STAGE: Main Stage Speaker Award Ceremony
• 2024 MAIN STAGE: AI against German Angst
  
• 2024 MAIN STAGE: Hybrid sales - what is it? The transparency that sales doesn't like
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• 2024 MAIN STAGE: Sales Summit Startup Awards
• 2024 MAIN STAGE: Women's Talk: Empathie im B2B Sales
  
• 2024 MAIN STAGE: Digital transformation in classic sales: Innovative strength for lasting success
  
• 2023 MAIN STAGE:
  
• 2023 MAIN STAGE: Agile Operations in Customer Service!?
  
• 2023 MAIN STAGE: How conversational AI creates a new customer relationship – From the contact deflection to the contact generation
  
• 2023 MAIN STAGE: How to effectively manage customer satisfaction
  
• 2023 MAIN STAGE: Digital transformation as an opportunity
  
• 2023 MAIN STAGE: Customer service at freenet - aspiration and reality.
  
• 2023 MAIN STAGE: Service Summit Startup Awards
• 2023 MAIN STAGE: Service innovation in the age of AI
  
• 2023 MAIN STAGE: Service Innovation: Customer Experience Account – Enhanced Customer Experience through Machine Learning
  
• 2023 MAIN STAGE: Main Stage Speaker Awards Ceremony
• 2023 MAIN STAGE: Telesales 2.0 - recipe for success for the development of a new B2B sales channel, or: "anonymous call centre was yesterday".
  
• 2023 MAIN STAGE: State of the European Sales Tech Space 2023
  
• 2023 MAIN STAGE: "New Sales" - What could that be?
  
• 2023 MAIN STAGE: Opening
• 2023 MAIN STAGE: Main Stage Speaker Award Ceremony
• 2023 MAIN STAGE: In preparationNot perfect but better - The interaction of sales and sustainability at FC St. Pauli
  
• 2023 MAIN STAGE: Transformation total: How do you manage to shift all analog B2B customers to a digital SaaS pricing model within one year?
  
• 2023 MAIN STAGE: A truffle pig for distribution
  
• 2023 MAIN STAGE: Don’t do Sales Training - unless you have a holistic approach to Sales Training and Development
  
• 2023 MAIN STAGE: Startup Pitch UMNION®
  
• 2023 MAIN STAGE: Startup Pitch Smace Technologies
  
• 2023 MAIN STAGE: Startup Pitch Hyrise
  
• 2023 MAIN STAGE: Startup Pitch Retorio
  
• 2023 MAIN STAGE: Startup Pitch QuickSpeech
  
• 2023 MAIN STAGE: Startup Pitch PHAINA
  
• 2023 MAIN STAGE: Startup Pitch SALESHAND
  
• 2023 MAIN STAGE: Sales Summit Startup Awards
• 2023 MAIN STAGE: Learning from the market leader: this is how Salesforce sales work
• 2023 MAIN STAGE: Increasing customer loyalty through digitalisation of sales
  
• 2022 MAIN STAGE: Customer service in change
• 2022 MAIN STAGE: Customer Service – Voicebots create a new user experience and customer proximity
  
• 2022 MAIN STAGE: Service is nothing without people
• 2022 MAIN STAGE: Startup Pitch botario
  
• 2022 MAIN STAGE: Service Summit Startup Awards
• 2022 MAIN STAGE: Does digitization also work in post-yellow? And where can I already see that today?
  
• 2022 MAIN STAGE: Digitization of Customer Operations at Unilever - voucherless, automated and in real time
  
• 2022 MASTERCLASSES: More agility and flexibility in Sales: Sales Performance Management with Anaplan
  
• 2022 MASTERCLASSES: 2022: A New Era of Digital Transformation for Sales
  
• 2022 MASTERCLASSES: How to Build a Video Selling Strategy
  
• 2022 MASTERCLASSES: Seismic Masterclass
  
• 2022 MASTERCLASSES: What does modern selling look like?
  
• 2022 MASTERCLASSES: Sales Order Automation
  
• 2022 MASTERCLASSES: 5 Things your Sales Reps aren’t telling you - Why an integrated sales solution approach is the only way forward
  
• 2022 MASTERCLASSES: Powerful sales management: digital lead and pipeline management
  
• 2022 MASTERCLASSES: Promising tips from Purchasing for the Sales Department
  
• 2022 MASTERCLASSES: Turning LinkedIn Data into Sales Success
  
• 2022 MASTERCLASSES: Make the shift from What to sell to How to sell with the Salesforce Revenue Cloud
  
• 2022 MASTERCLASSES: How sales teams can regain time to close more deals
  
• 2022 MASTERCLASSES: Unlocking the Marketing Boost - How to make marketing and sales successful together
  
• 2022 MASTERCLASSES: Sales success through configuration along the Buyer's Journey
  
• 2022 MASTERCLASSES: 5 SaaS tools: How fast-growing B2B marketing and sales teams organise themselves using tools