Inken März

Service Summit Moderation

“Finding the appropriate tone is not only important for music”, says Inken März. She is a moderator, speaker and musician. Thanks to her extensive stage experience, she moderates events in such a way that everyone feels involved. Connecting audience and stage through charm and humor is an affair of the heart to her.

Represented in the following tracks at the next Service Summit:

2024 MAIN STAGE - Tag 1: A story of falling down and getting up again - Why the S.OLIVER GROUP had to rethink its customer service and how it wants to win back what it has lost
2024 MAIN STAGE - Tag 1: Service Summit Startup Awards
2024 MAIN STAGE - Tag 1: Customer proximity in the digital age: how much self-service and automation can our customers tolerate?
2024 MAIN STAGE - Tag 1: Employee satisfaction as a key factor for customer satisfaction
2024 MAIN STAGE - Tag 1: Service Summit Main Stage Speaker Awards Prizegiving
2024 MAIN STAGE - Tag 2 : Customer Service - a balance between automation and personalisation
2024 MAIN STAGE - Tag 2 : Keynote in Vorbereitung
2024 MAIN STAGE - Tag 2 : Unlock ‚Maintenance-Repair-Overhaul Data‘: Driving Value for Airline Customers
2024 MAIN STAGE - Tag 2 : Service Summit Main Stage Speaker Awards Prizegiving

Represented in the following tracks at the Service Summit:

2025 SALES SUMMIT MAIN STAGE: Speaker Award Ceremony
2024 MAIN STAGE: Main Stage Speaker Awards Ceremony
2024 MAIN STAGE: Partner or just a customer? - "The secret of a perfect customer relationship"
2024 MAIN STAGE: Social selling in B2B in an easy way
2024 MAIN STAGE: The power of collaboration: success factors for synergy between marketing and sales
2024 MAIN STAGE: Fireside Chat: War for Talent
2024 MAIN STAGE: Key account management in transition
2024 MAIN STAGE: Opening
2024 MAIN STAGE: Main Stage Speaker Award Ceremony
2024 MAIN STAGE: AI against German Angst
2024 MAIN STAGE: Hybrid sales - what is it? The transparency that sales doesn't like
2024 MAIN STAGE:
2024 MAIN STAGE:
2024 MAIN STAGE:
2024 MAIN STAGE:
2024 MAIN STAGE:
2024 MAIN STAGE:
2024 MAIN STAGE: Sales Summit Startup Awards
2024 MAIN STAGE: Women's Talk: Empathie im B2B Sales
2024 MAIN STAGE: Digital transformation in classic sales: Innovative strength for lasting success
2023 MAIN STAGE:
2023 MAIN STAGE: Agile Operations in Customer Service!?
2023 MAIN STAGE: How conversational AI creates a new customer relationship – From the contact deflection to the contact generation
2023 MAIN STAGE: How to effectively manage customer satisfaction
2023 MAIN STAGE: Digital transformation as an opportunity
2023 MAIN STAGE: Customer service at freenet - aspiration and reality.
2023 MAIN STAGE: Service Summit Startup Awards
2023 MAIN STAGE: Service innovation in the age of AI
2023 MAIN STAGE: Service Innovation: Customer Experience Account – Enhanced Customer Experience through Machine Learning
2023 MAIN STAGE: Main Stage Speaker Awards Ceremony
2023 MAIN STAGE: Telesales 2.0 - recipe for success for the development of a new B2B sales channel, or: "anonymous call centre was yesterday".
2023 MAIN STAGE: State of the European Sales Tech Space 2023
2023 MAIN STAGE: "New Sales" - What could that be?
2023 MAIN STAGE: Opening
2023 MAIN STAGE: Main Stage Speaker Award Ceremony
2023 MAIN STAGE: In preparationNot perfect but better - The interaction of sales and sustainability at FC St. Pauli
2023 MAIN STAGE: Transformation total: How do you manage to shift all analog B2B customers to a digital SaaS pricing model within one year?
2023 MAIN STAGE: A truffle pig for distribution
2023 MAIN STAGE: Don’t do Sales Training - unless you have a holistic approach to Sales Training and Development
2023 MAIN STAGE: Startup Pitch UMNION®
2023 MAIN STAGE: Startup Pitch Smace Technologies
2023 MAIN STAGE: Startup Pitch Hyrise
2023 MAIN STAGE: Startup Pitch Retorio
2023 MAIN STAGE: Startup Pitch QuickSpeech
2023 MAIN STAGE: Startup Pitch PHAINA
2023 MAIN STAGE: Startup Pitch SALESHAND
2023 MAIN STAGE: Sales Summit Startup Awards
2023 MAIN STAGE: Learning from the market leader: this is how Salesforce sales work
2023 MAIN STAGE: Increasing customer loyalty through digitalisation of sales
2022 MAIN STAGE: Customer service in change
2022 MAIN STAGE: Customer Service – Voicebots create a new user experience and customer proximity
2022 MAIN STAGE: Service is nothing without people
2022 MAIN STAGE: Startup Pitch botario
2022 MAIN STAGE: Service Summit Startup Awards
2022 MAIN STAGE: Does digitization also work in post-yellow? And where can I already see that today?
2022 MAIN STAGE: Digitization of Customer Operations at Unilever - voucherless, automated and in real time
2022 MASTERCLASSES: More agility and flexibility in Sales: Sales Performance Management with Anaplan
2022 MASTERCLASSES: 2022: A New Era of Digital Transformation for Sales
2022 MASTERCLASSES: How to Build a Video Selling Strategy
2022 MASTERCLASSES: Seismic Masterclass
2022 MASTERCLASSES: What does modern selling look like?
2022 MASTERCLASSES: Sales Order Automation
2022 MASTERCLASSES: 5 Things your Sales Reps aren’t telling you - Why an integrated sales solution approach is the only way forward
2022 MASTERCLASSES: Powerful sales management: digital lead and pipeline management
2022 MASTERCLASSES: Promising tips from Purchasing for the Sales Department
2022 MASTERCLASSES: Turning LinkedIn Data into Sales Success
2022 MASTERCLASSES: Make the shift from What to sell to How to sell with the Salesforce Revenue Cloud
2022 MASTERCLASSES: How sales teams can regain time to close more deals
2022 MASTERCLASSES: Unlocking the Marketing Boost - How to make marketing and sales successful together
2022 MASTERCLASSES: Sales success through configuration along the Buyer's Journey
2022 MASTERCLASSES: 5 SaaS tools: How fast-growing B2B marketing and sales teams organise themselves using tools