19th & 20th November 2025 in Hamburg
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Contact: info@servicesummit.de or +49 (40) 999 993 860

Michael Grün

Michael Grün

Michael Grün

Genesys

Michael Grün has been supporting companies for many years in the development of new programmes to improve the customer experience. The focus is always on increasing customer satisfaction through a high degree of empathy, achieving operational efficiency and ensuring the success of the company today and tomorrow. Customer experience has the potential for an unbeatable competitive advantage and will turn customers into fans of the brand.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2023 MASTERCLASSES: A completely new level of customer experience thanks AI

  • 2022 MASTERCLASSES: This is how you can always offer the best service, from the contact center as far as the external service


Michael Grün and many more register for the Service Summit now!

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