Speaker: Michael Grün

Michael Grün

Salesforce

Michael Grün has been working in the software industry for many years and pushes innovation in customer service. The focus is high customer satisfaction, efficiency and scalability with the goal to turn customers into fans.

Represented in the following tracks at the Service Summit:

• 2022 MASTERCLASSES: This is how you can always offer the best service, from the contact center as far as the external service