19th & 20th November 2025 in Hamburg
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Maturin Craplet

Maturin Craplet

Maturin Craplet

Armonia Deutschland

Maturin Craplet has worked for Danone Groupe for many years and has held various management positions in supply chain, customer service & sales. In 2017, he founded Armonia Germany, which today hosts "Customer Service of the Year Germany".

Represented in the following tracks at the Service Summit:

  • 2022 MASTERCLASSES: Expectations vs. reality check: Could german customer service meet the expectations of consumers in 2022 and if so, how?


Maturin Craplet and many more register for the Service Summit now!

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