19th & 20th November 2025 in Hamburg
Become an exhibitor Register now! Only 191 days
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Dr. Kathrin Götz

Dr. Kathrin Götz

Dr. Kathrin Götz

DHL Deutsche Post

Kathrin Götz is Head of IT Customer Service Post & Parcel within Deutsche Post DHL Grpup. She is responsible for all customer service applications, e.g. self service touchpoints, chatbots as well as the digitization of existing processes.

Represented in the following tracks at the Service Summit:

  • 2022 MAIN STAGE: Digitalization in customer service

  • 2022 MAIN STAGE: Does digitization also work in post-yellow? And where can I already see that today?


Dr. Kathrin Götz and many more register for the Service Summit now!

Contact
About us
Imprint
Privacy policy
Customer Service Expo Germany
Customer Service Conference Germany
Customer Service Trade Show Germany
Download
App

Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
Accounting expo Construction expo Controlling expo Cybersecurity expo Finance expo Logistics expo Mobile Robotics expo Procurement expo Proptech expo Sales expo Sustainability expo
❌

Give us your email address and receive a 50 EUR voucher for your ticket immediately!

By clicking on "Register" you agree that we send you news about our event to this e-mail address. For more information, please see our privacy policy. The 50 EUR voucher for your ticket is non-transferable. You can redeem the voucher for your ticket to the Service Summit from the time we send it to you by e-mail until 18.11.2025. After this period, the voucher will lose its validity if not redeemed.