May Deal rate ends in 12 days
 - Get your ticket now before prices go up!
19th & 20th November 2025 in Hamburg
Become an exhibitor Register now! Only 184 days
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Andreas Bieda

Andreas Bieda

Andreas Bieda

Unilever Deutschland

Since 2019 in his role as Customer Experience & Excellence Director, Andreas Bieda transformed the original Customer Service into a holistic, collaborative, operational cross-functional trade partner experience – incorperating order to deliver, bill to cash, contract to conditions and promotion management processes as well as including new innovative digital tool solutions and external partner cooperation. Prior, Bieda worked in his 15 years within Unilever in Research & Development, Marketing and Category Business Leadership.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Discussion of the customer service managers

  • 2022 MAIN STAGE: Digitization of Customer Operations at Unilever - voucherless, automated and in real time


Andreas Bieda and many more register for the Service Summit now!

Contact
About us
Imprint
Privacy policy
Customer Service Expo Germany
Customer Service Conference Germany
Customer Service Trade Show Germany
Download
App

Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
Accounting expo Construction expo Controlling expo Cybersecurity expo Finance expo Logistics expo Mobile Robotics expo Procurement expo Proptech expo Sales expo Sustainability expo
❌

Give us your email address and receive a 50 EUR voucher for your ticket immediately!

By clicking on "Register" you agree that we send you news about our event to this e-mail address. For more information, please see our privacy policy. The 50 EUR voucher for your ticket is non-transferable. You can redeem the voucher for your ticket to the Service Summit from the time we send it to you by e-mail until 18.11.2025. After this period, the voucher will lose its validity if not redeemed.