22nd and 23rd November 2023 in Hamburg
Register now Only 61 days
Contact: info@servicesummit.de or +49 (40) 999 993 860

Speaker: Andreas Bieda

Andreas Bieda

Andreas Bieda

Unilever Deutschland

Since 2019 in his role as Customer Experience & Excellence Director, Andreas Bieda transformed the original Customer Service into a holistic, collaborative, operational cross-functional trade partner experience – incorperating order to deliver, bill to cash, contract to conditions and promotion management processes as well as including new innovative digital tool solutions and external partner cooperation. Prior, Bieda worked in his 15 years within Unilever in Research & Development, Marketing and Category Business Leadership.