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19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Daniel Penno

Daniel Penno

Daniel Penno

SCHIESSER

The experienced customer service and sales expert is currently Head of Customer Service at SCHIESSER GmbH, where he is responsible for global wholesale customer service. With over 20 years of experience in managing and restructuring customer service and sales organisations, he has successfully built teams, optimised processes and implemented strategic changes to ensure sustainable growth and an excellent customer experience.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Challenges in the introduction of new systems
  • 2022 MAIN STAGE: Digitalization in customer service


Daniel Penno and many more register for the Service Summit now!

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