4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Marion Seibert

Marion Seibert

Marion Seibert

Second Life Batteries

With more than 20 years of management experience in technical customer service at IBM Deutschland GmbH, Marion Seibert is an expert in increasing customer satisfaction. With the goal of meeting SLAs and improving NPS, she continuously enhanced internal service processes. She introduced agile working methods in service teams and follows a "positive leadership" approach: leading positively through change. Seeing challenges as opportunities.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Expert Panel team leader customer service
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Marion Seibert and many more register for the Service Summit now!

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