19th & 20th November 2025 in Hamburg
Save the date 4th & 5th November 2026
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

René Jacobi

René Jacobi

René Jacobi

Diabolocom

René Jacobi is Head of Customer Operations DACH at Diabolocom, where he and his team help mid-sized companies implement customer service projects quickly, efficiently, and without complex IT processes. His focus is on practical process optimization, the introduction of modern communication channels, and delivering measurable results – in days, not weeks. He stands for customer partnerships built on trust, autonomy, and long-term satisfaction.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2024 MASTERCLASSES: Diabolocom Masterclasses
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  • 2023 MASTERCLASSES: Atelier Goldner: Setup of complex CC-Project – within 4 weeks
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René Jacobi and many more register for the Service Summit now!