19th & 20th November 2025 in Hamburg

Benjamin Gebauer

Benjamin Gebauer

Benjamin Gebauer

infinit.cx

Benjamin Gebauer (Head of Portfolio Development @ infinit.cx) has been working as a Customer Experience consultant for over 15 years. He explores new possibilities with customers amid the digital transformation and shapes new offerings for the digitalization of customer service. The evolving interplay between humans and machines, especially in customer service, presents opportunities for him that he wants to realize with customers and colleagues.

Represented in the following tracks at the Service Summit:

  • 2023 MASTERCLASSES: How to achieve outstanding customer service with AI today and in the future?


Benjamin Gebauer and many more register for the Service Summit now!