19th & 20th November 2025 in Hamburg

Irfan Hajdarevic

Irfan Hajdarevic

Irfan Hajdarevic

Deloitte

Irfan has been passionately consulting in the fields of Customer Service, Customer Experience, and CRM for over seven years, aiming to enhance the service quality of both German and international companies. Before his consulting role, he was a project manager in product development for a medium-sized company and is therefore familiar with the challenges faced by both large corporations and SMEs. Additionally, Irfan co-founded two startups and serves as a mentor at Techstars Berlin for innovative young entrepreneurs.

Represented in the following tracks at the Service Summit:

  • 2024 MASTERCLASSES: Customer Service from EWE - Interested in RealTalk? With #KiM26 to noticeable Customer satisfaction

  • 2024 MAIN STAGE: Omni-channel customer service experience

  • 2023 MAIN STAGE:


Irfan Hajdarevic and many more register for the Service Summit now!