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19th & 20th November 2025 in Hamburg
Save the date 18th & 19th November 2026
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Daniel Jaeken

Daniel Jaeken

Daniel Jaeken

Vodafone

As a Senior Expert in Customer Experience, Daniel Jaeken works at Vodafone in the Service Innovation and Technology domain, where he oversees the scouting, testing, and development of innovative service products and projects. With almost 10 years of professional experience in the telecommunications sector he brings expertise in Business Consultancy, Campaign Management and Customer Experience. His primary focus lies in communication and digitalization.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Service Innovation: Customer Experience Account – Enhanced Customer Experience through Machine Learning


Daniel Jaeken and many more register for the Service Summit now!