19th & 20th November 2025 in Hamburg
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Contact: info@servicesummit.de or +49 (40) 999 993 860

Ilona Weigand

Ilona Weigand

Ilona Weigand

Customer Service Consulting

Ilona is a proven expert in Customer Service with more than 35 years of professional experience in various industries. As an experienced executive, she manages the strategic and operational challenges in highly volatile companies. In doing so, quality, performance and customer satisfaction are the benchmarks.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Self-Services and Chatbots - How much customer proximity does modern customer service need?


Ilona Weigand and many more register for the Service Summit now!

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