Speaker: Tim Tetens

Tim Tetens

fritz-kulturgüter

Since 3 years, Tim has been working with his team to enhance the customer experience for direct and indirect customers. He is fully convinced, that the best combination of seamless, digital technologies AND a very authentic service mindset behind the digital frontend are the most important parts to create magic after-sales moments for the fritz-kola customers.

Represented in the following tracks at the Service Summit:

• 2023 MAIN STAGE: AI and Voice AI - Impact on the Customer Service of Tomorrow